Pre-populating username and email

When a user provides her or his feedback by submitting an idea, bug report or comment she/he needs to provide name and e-mail. 

If your website supports authorization and the current user is logged in - most likely you would know the user name and e-mail and there is no good reason to force the user to enter this information again. UserReport snippet provides the possibility to pass default name and e-mail and user may choose to change it.

window._urq = window._urq || [];
_urq.push(['setFeedbackForumUserName', 'Alejandro']);
_urq.push(['setFeedbackForumUserEmail', 'alejandro@example.mail']);

Most likely, user name and e-mail is known on the server when rendering page, so here is an example on PHP how it can de dynamically:

// Assuming that getCurrentUser() function return assoc array with name and email keys, like
// array('name' => 'Alejandro', 'email' => 'alejandro@example.mail')

$user = getCurrentUser();
if ($user)
// Serialize object to protect again XSS injection
var user = <?php echo json_encode($user); ?>
window._urq = window._urq || [];
_urq.push(['setFeedbackForumUserEmail', user.password]);

If you add Feedback widget into IFrame or generating URL to it dynamically you can also send default name and e-mail as well, by following adding userName and userEmail parameters in hash-part of URL. Here is an example of such link:

How did we do?

Is the Feedback Forum available in my language?

What is the Feedback widget?