Activate the Feedback widget

​Customize Feedback widget buttons and links

Per default, users open your Feedback widget by clicking a tab in the side of your website. However, in some cases, you may want the Feedback widget window to be opened in a different way - eg. throu…

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​Customize color, text and position of the Feedback widget

You can easily add your own logo and colours to the Feedback widget. Just follow the steps below: 1. Go to the “Media” section, find your media and click on the settings wheel 2. Click on “Appearance…

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​How to activate your Feedback widget

To activate the Feedback widget, go to the “Media” section and select the website where you want to activate the widget. Go to the “Widgets”, find the “Feedback widget” section and click on the on/of…

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Adding context information to ideas and bugs

When analyzing customers feedback, it is important to understand in what context user leaves it. UserReport provides operational system, browser and device information on users leaving feedback. Howe…

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Disabling the Feedback widget on specific devices

Disabling the Feedback widget on specific devices is easy. As always, find your media in the “Media” section, click on the settings wheel and then go to the“Widgets” section. Under "Feedback widget",…

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Get direct link to the Feedback widget or manually display it

If you do not want to embed the Feedback widget on your website, you can use a direct URL. To find this, click on “Media” and select the specific media. Then click on “Widgets” and under “Feedback wi…

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How to change the status of an idea or add a comment

Go to the “Reports” section and click on “Feedback”. You will be able to see all the ideas and bugs the users posted on the Feedback widget. By clicking on a specific idea, you will be able to add co…

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How to disable the "report a bug" feature

When submitting feedback, users have the option of adding a new idea or reporting a bug. In some cases you might want to disable the "Report a bug" feature. This means your users will only be able to…

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Is the Feedback Forum available in my language?

Yes - most likely it is. UserReport currently supports more than 60 different languages, and more are added all the time. See the full list of supported languages here.

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Pre-populating username and email

When a user provides her or his feedback by submitting an idea, bug report or comment she/he needs to provide name and e-mail. If your website supports authorization and the current user is logged in…

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What is the Feedback widget?

The UserReport Feedback widget is a free and easy to use website forum and user feedback tool in which website visitors can report bugs and post ideas for improving the website. Users may also vote o…

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