Account Management

Account Types

Overall there are three different account types; ‘ client account ’, ‘ premium client account ’ and ‘ agency account ’. The account type will differ based on the type of customer (agency or client),…

Corina Alonso
Updated 7 months ago by Corina Alonso

Agencies: managing user access for connected accounts

As an agency, you have the option to manage which of your users should have access to client data on account level. This means that the agency admins and account managers, can easily manage and limit…

Corina Alonso
Updated 7 months ago by Corina Alonso

FAQ: Disconnecting accounts

We understand that disconnecting accounts might sound severe, therefore we have collected the frequently asked questions about this topic. What happens to data after disconnecting accounts?. Once dis…

Corina Alonso
Updated 7 months ago by Corina Alonso

How to add new clients

How to add new clients . If you have an Agency account you can create ‘Client accounts’ for those of your clients that do not have a direct deal with AudienceProject if you want to start measuring th…

Corina Alonso
Updated 1 month ago by Corina Alonso

How to connect my account to my client's or agency's account

Connecting a premium client and agency accounts will allow agency users to work on the premium client account. This means that the agency can start working actively with reporting for the premium cli…

Mathias Freudendahl
Updated 2 months ago by Mathias Freudendahl

How to disconnect accounts

When brands are switching agencies or advertisers, it is important to update the data management preferences regarding campaigns in AudienceReport. For this, you need to disconnect your account from…

Corina Alonso
Updated 6 months ago by Corina Alonso

How to manage access to my accounts

In AudienceReport we allow you to manage who from your organisation should have access to your accounts, and what they should be able to do. If you possess the role of ‘Organisational Admin’ or ‘Acco…

Mathias Freudendahl
Updated 2 months ago by Mathias Freudendahl

User roles

You can select four different user roles using AudienceProject’s products. Each of the roles will have different permissions in terms of managing user’s rights and access, and what actions the user c…

Mathias Freudendahl
Updated 7 months ago by Mathias Freudendahl

What is the 2-step verification and how does it work?

With the two-step verification, you can add an extra layer of security to protect your AudienceProject account. Whenever signing into my.audienceproject.com, you will need to enter your password alon…

Corina Alonso
Updated 2 weeks ago by Corina Alonso

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