The survey reports

Emails Report

If you wish to keep track of the emails you have collected on your website/app, go to “Reports” and click on “Emails”. Here you will find an overview of how many emails you have collected over time.…

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Look at your results in the Reports section

Select your media and compare reports overtime. In the reports section, you will be able to look at the results you collected with your UserReport survey. Keep in mind that all reports can be filtere…

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Survey Questions Report

You can find the answers to your own customed questions in the Report section, under "Questions". In the questions report you will see an overview of all the responses collected.You can also drill do…

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The Customer Personas feature

The profile, satisfaction, NPS and Questions reports all come with the option to look at your results filtered by different customer personas. In order to have an overview of the personas in your rep…

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The Net Promoter Score report

To look at the Net Promoter Score® results, go to the “Reports” section and click on “Net Promoter Score”. Here you can see your Net Promoter Score® and your distribution of Detractors, Passives and…

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The Satisfaction Report

The satisfaction report is where you get an overview of what your visitors think of your website. The results in the report are based on the standard usability questions in the survey. Select time pe…

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The profile report

You will find the profile report in the "Reports" section. Please notice that you will be able to filter your profile overview by type of device or by customer personas and finally you will be able t…

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